We understand the critical nature of delivering cost effective and on-time evaluations of market transformation programs. Typically, we approach a customer’s needs with these steps:

1. Design a framework to evaluate the effectiveness of the program in transforming the market,
   
   
2. Collect program data to support the evaluation activities,
   
   
3. Identify benefits and market changes that result from implementation,
   
   
4. Provide program data on products, penetration rates, pricing, and market actor (builder, vendor, etc) participation in the program,
   
   
5. Assess energy use and cost savings resulting from implementation,
   
   
6. Assess electricity demand reduction resulting from implementation,
   
   
7. Assess non-energy resource benefits that accrue due to implementation,
   
   
8. Assess changes in market participant behavior regarding Energy Star products, and
   
   
9. Develop a Quality Assurance Plan to ensure accurate market participant information and proper service.